Privacy Policy

Last updated: September 30, 2025

Introduction

FlowBridge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API integration platform.

Information We Collect

Account Information

  • Email address
  • Name (optional)
  • Company information (if applicable)
  • Payment information (processed by third-party payment processors)

Usage Data

  • Workflow execution logs
  • API integration configurations
  • Performance and error data
  • Device and browser information

Integration Data

  • Third-party API credentials (encrypted)
  • Workflow definitions and configurations
  • Data processed through integrations

How We Use Your Information

  • Provide and maintain our service
  • Process your transactions
  • Send administrative information and updates
  • Improve and optimize our platform
  • Monitor and analyze usage patterns
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Storage and Security

All data is stored on servers located within the European Union to ensure GDPR compliance. We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery procedures

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party services that help us operate (hosting, payment processing, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or asset sale

Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@flowbridge.dev

Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we retain logs for 90 days for security purposes, then permanently delete all personal data unless required by law to retain longer.

Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, but some features may not function properly.

Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: privacy@flowbridge.dev
Data Protection Officer: Available upon request